Here is what our customers say about us…
On Friday, March 16th I was experiencing problems with our furnace, again. I placed a service call at 6:00 pm. At 6:15 pm your tech Donny called me back and by 8:15 pm he was on his way to our house. Through a terrible snowstorm, and very rough roads, Donny arrived and fixed our furnace with confidence and expertise. I was very impressed with his knowledge and “let’s get it fixed” attitude. On Saturday morning March 17th Donny called our house to make sure the furnace was working and there were no problems. My family and I appreciate the work Donny did for us. He is an asset to your company.
Chuck Gioelli, Middleport, NY
On December 6th I had a new furnace and central air conditioning unit installed by your company. I am completely satisfied with my choice to use your company to complete the work. More importantly I wanted to let you know what an outstanding group o people you have working for you. Your salesman, Vinny, stood heads and shoulders above every other salesman. He exhibited a strong knowledge of the product and quickly determined what my needs were. What made the most favorable impression on me was his honesty and commitment to service. In meeting Vinny, I felt like I was his most important customer, like he couldn’t do enough to make sure I was completely satisfied with my decision. I was also favorably impressed with the installation crew. Although my interaction with them was limited, the quality of their work and speed in which they completed the job was appreciated. Thank you for making the experience a very good one.
Jonathan Hart, Grand Island NY
Exactly one year has passed since your company installed my new furnace. It took awhile for my wife to talk me into a new furnace as mine seemed pretty efficient and was only 35-40 years old. But to keep peace in the family I caved in to her relentless badgering!
To say I had a great idea when I decided to buy a new unit and to buy from Vincent’s is a great understatement. My gas bill since I had the unit installed is $495.00 less then the previous year. God – what a great decision I made. Thanks!
John Paul Stiglmeier, Williamsville NY
We would like to take the time to express our complete satisfaction with your company. We called an ad from our Penny saver about government loans for old furnace replacement. We were immediately contacted by your establishment to set up a consultation. Your salesman came to our house on a Saturday morning to look at our furnace and discuss our alternatives. We were pleased with his knowledge, professionalism and thoughtfulness. He did not push us into anything. Upon his suggestions we upgraded the furnace to include an allergy filter and an upgraded water heater. We have a large family that constantly runs out of hot water. We filled out the paper work the same day and were pleasantly surprised to see that everything went through by the end of Monday and installation was set for Thursday of the same week. My husband was very pleased with the installers’ manner, cleanliness and efficiency. It looks very professional! It has been a few weeks since the equipment was installed. We have a warmer house, tons of hot water and most importantly I haven’t had to take my allergy medicine! (I have been taking this every winter for the past 74 years.) We can’t wait to see our bills go down. Thanks for everything!
Miller Family, Eden NY
On September 18th I had central air conditioning installed in my home. I want you to know how satisfied I am with not only the unit but also the service I received. The three installers should be commended for the wonderful work they did… they were polite, worked quickly, professionally and with little disruption to my home. The unit was tested before they left and I was given instructions for operation. A few years ago I had a new boiler and water tank installed by your company as well; I would certainly recommend your company to my family and friends. Thank you for your great service.
Vicki Jayes, West Seneca NY